Frequently Asked Questions
Everything you need to know about your Capezio dancewear and accessories.
How do I determine my correct size in dance shoes?
Dance shoe sizing often differs from standard street shoes. We recommend referring to the specific size chart located on each product page, as sizing can vary between ballet slippers, tap shoes, and pointe shoes.
What is your return policy for performance wear?
We accept returns within 30 days of purchase, provided the items are in original condition with tags attached. Please note that for hygiene reasons, tights and undergarments cannot be returned if the packaging has been opened.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days. We also offer expedited shipping options at checkout if you need your dance gear for an upcoming recital or competition.
Do you offer group discounts for dance studios?
Yes, we have a dedicated program for dance teachers and studio owners. Please contact our bulk sales department to learn more about professional discounts and team outfitting.
How should I care for my Capezio leotards?
To maintain the elasticity and color of your dancewear, we recommend hand washing in cold water with mild detergent and laying flat to dry. Avoid using bleach or fabric softeners.
Can I track my shipment internationally?
Yes, once your order ships, you will receive a confirmation email with a tracking number that allows you to monitor your package's journey until it reaches your doorstep.